The Health Information Technology Implementation Professional


Access to health information is changing the ways doctors care for patients. With the nation’s healthcare system moving to the electronic medical record, numerous employment opportunities exist for individuals with training in both healthcare and technology. The success of electronic health records and other technologies in healthcare, however, depends on the success of the initial implementation alongside ongoing monitoring, support and maintenance. Professionals with skills across both of these disciplines will be in great demand for years to come.


The Health Information Technology for Implementation Support Program

This program prepares students to understand and use electronic records in a medical practice. Primarily, the program reviews the implementation and management of electronic health information using common electronic data interchange systems and maintaining the medical, legal, accreditation and regulatory requirements of the electronic health record. Further, this program will build on students’ existing user-level knowledge and experience with personal computer software and hardware in order to present fundamental concepts and techniques that technicians will use every day on the job. Upon completing this course, students will gain the essential skills and technical expertise necessary to install, upgrade, configure, troubleshoot, optimize, repair and perform preventative maintenance on basic personal computer hardware and operating systems ensuring that the implementation of EHRM is successful and technology can continue to enhance healthcare delivery across the country.


Program Objectives

At the conclusion of this program, students will be able to:

  • Understand various healthcare delivery systems
  • Understand and use Medcin software
  • Refine admission procedures, information retention and retrieval, data entry, chart assembly, data collection, abstracting, code sets, and the release of information
  • Understand the interactive EHR, how it supports communication and continuity of care, clinical standards such as SNOWMED CT, LOINC, and UMLS
  • Grasp the importance of the medical record as applicable to quality care
  • Understand confidentiality laws regarding medical information including HIPAA
  • Describe the common features of PC hardware found on desktop and laptop computers
  • Explain network hardware, protocols, and how to build a network
  • Identify unique features and concerns specific to laptop computers
  • Describe the printing process, installation, and maintenance common printer types
  • Describe IT support operational procedures in a workplace
  • Explain the features, tools, and installation options of Windows Operating Systems
  • Identify the components of Windows Operating Systems networking, preventative maintenance, security settings, and virtualization
  • Describe common security threats and security-breach prevention methods
  • Explain the network setup, security, and synchronization of mobile devices
  • Describe the diagnostic and troubleshooting processes for hardware, software, networking, and security issues
  • Use Microsoft Office


Education and Certifications

  • Students should have or be pursuing a high school diploma or GED.
  • There are no state approval and/or state requirements associated with this program.
  • Students who complete this course are prepared for national certification:
    • National Healthcareer Association (NHA) Certified Electronic Health Record Specialist (CEHRS) exam can be proctored at a local testing facility and is available to all students who complete this program.
    • CompTIA A+ Certification Exams (220-801 and 220-802)
    • Microsoft Office Specialist (MOS) Certification Exam.


National Certification

Students who complete this program will be prepared to sit for the National Healthcareer Association (NHA) Electronic Health Record Specialist Certification (CEHRS) exam, the CompTIA A+ Certification Exams from CompTIA® and the Microsoft Office Specialist (MOS) exam. Although there are no state approval, state registration or other state requirements for this program, students who complete this program  will be prepared and are eligible to sit for these national certification exams. Students who complete this program can and do sit for the NHA CEHRS and CompTIA A+ certification exam and are qualified, eligible and prepared to do so.

Clinical Externship / Hands on Training / Practicum

Although not a requirement, once students complete the program, they have the ability to participate in a clinical externship and/or hands on practicum so as to practice the skills necessary to perform the job requirements of a professional in this field. Students will be assisted with completing a resume and/or other requirements necessary to work in this field. All students who complete this program are eligible to participate in an externship and placed with a participating organization near their location.

Note: No refunds can be issued after the start date published in your Financial Award document.