The Health Information Technology for IT Support Specialist

Access to health information is changing the ways doctors care for patients. With the nation’s healthcare system moving to the electronic medical record, numerous employment opportunities exist for individuals with training in both healthcare and technology. The success of electronic health records and other technologies in healthcare, however, depends on the success of the ability to support and maintain the systems put in place to better serve patients. Professionals with skills across both of these disciplines will be in great demand for years to come.


The Health Information Technology for IT Support Specialist Program

This program prepares students to understand and use electronic records in a medical practice. Course reviews the implementation and management of electronic health information using common electronic data interchange systems and maintaining the medical, legal, accreditation and regulatory requirements of the electronic health record. Further, this program provides students with the basic knowledge and skills necessary to shore up IT networks as applicable to health information technology. This course is designed to fully prepare students to sit for and pass the CompTIA Network+ Certification exam. Students will gain the knowledge and skills necessary to manage, maintain, troubleshoot, install, operate, and configure basic network infrastructure as well as describe networking technologies, understand basic design principles, adhere to wiring standards, and use testing tools necessary to ensure the ongoing use of EHRM enhances healthcare delivery across the country.


Program Objectives

At the conclusion of this program, students will be able to:

  • Understand various healthcare delivery systems including Medcin software
  • Refine admission procedures, information retention and retrieval, data entry, chart assembly, data collection, abstracting, code sets, and the release of information
  • Understand the interactive EHR, how it supports communication and continuity of care, clinical standards such as SNOWMED CT, LOINC, and UMLS
  • Grasp the importance of the medical record as applicable to quality care
  • Understand confidentiality laws regarding medical information including HIPAA
  • Summarize DNS concepts and its components, and increasingly converged networks
  • Explain network structure, end and intermediate devices, and the interconnecting media
  • Distinguish between circuit-switched and packet-switched communications
  • Describe the role of addressing and naming in network communications
  • Explain the purpose and function of protocols and standards in network communications
  • Explain how protocols enable communications between different network devices
  • Distinguish between networking protocols and networking standards
  • Explain the advantages of using a layered model to describe network functionality
  • Describe the role of each layer in the OSI reference model and the TCP/IP stack
  • Identify virtual network components
  • Describe the functions of the three upper OSI model layers
  • Describe the function of well-known TCP/IP Application Layer protocols
  • Explain the principles of network client–server operation
  • Microsoft Office


Education and Certifications

  • Students should have or be pursuing a high school diploma or GED.
  • There are no state approval and/or state requirements associated with this program.
  • Students who complete this course are prepared for national certification:
    • National Healthcareer Association (NHA) Certified Electronic Health Record Specialist (CEHRS) exam can be proctored at a local testing facility and is available to all students who complete this program.
    • CompTIA A+ Certification Exams (220-801 and 220-802)
    • Microsoft Office Specialist (MOS) Certification Exam.


National Certification

Students who complete this program will be prepared to sit for the National Healthcareer Association (NHA) Electronic Health Record Specialist Certification (CEHRS) exam, the CompTIA Network+ Certification Exams from CompTIA® and the Microsoft Office Specialist (MOS) exam. Although there are no state approval, state registration or other state requirements for this program, students who complete this program  will be prepared and are eligible to sit for these national certification exams. Students who complete this program can and do sit for the NHA CEHRS and CompTIA Network+ and MOS certification exams and are qualified, eligible and prepared to do so.


Clinical Externship / Hands on Training / Practicum

Although not a requirement, once students complete the program, they have the ability to participate in a clinical externship and/or hands on practicum so as to practice the skills necessary to perform the job requirements of a professional in this field. Students will be assisted with completing a resume and/or other requirements necessary to work in this field. All students who complete this program are eligible to participate in an externship and placed with a participating organization near their location.

Note: No refunds can be issued after the start date published in your Financial Award document.