This Physician’s Office Assistant with Electronic Health Records Management (EHRM) training program combines two in-demand healthcare certifications with important front office Microsoft end user computer skills.

The Physician’s Office Assistant Profession with EHRM

Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants. Employment of a medical assistant is expected to grow an impressive 34% by 2018.


The Electronic Health Record Management (EHRM) Profession

Access to health information is changing the ways doctors care for patients. With the nation’s healthcare system moving to the electronic medical record, numerous employment opportunities exist for medical assistants, health information systems staff, patient registration professionals and other related positions. Healthcare professionals with the ability to understand, update and maintain the electronic health record are in great demand.

The Physician’s Office Assistant with EHRM Certificate Program

This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. Additionally, this program prepares students to understand and use electronic records in a medical practice. Course reviews the implementation and management of electronic health information using common electronic data interchange systems and maintaining the medical, legal, accreditation and regulatory requirements of the electronic health record. This course covers the following key areas and topics:

  • History and background of the medical assisting profession
  • Interpersonal skills, medical ethics, and basic medical law
  • Telephone techniques and skills for scheduling appointments
  • Medical terminology
  • Basics of insurance billing and coding
  • Medical records management and management of practice finances
  • The effect of confidential communication laws, the release of information and HIPAA
  • Provides a EHR experience using Medcin software to perform health information tasks
  • Using EHR to manage patient information including the examination, assessment notes and treatment plans.
  • Importance of data accuracy, consistency, completeness, and security of information




Education and Certifications

  • Students should have or be pursuing a high school diploma or GED.
  • There are no state approval and/or state requirements associated with this program.
  • There are several National Certification exams that are available to students who successfully complete this program:
    • National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA) Exam
    • National Healthcareer Association (NHA) Certified Electronic Health Record Specialist (CEHRS) Exam


Physician’s Office Assistant with EHRM Certificate Program and National Certification

Students who complete the  Physician’s Office Assistant Professional Certificate Program with EHRM National Certification will be prepared to sit for the National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA) exam and the NHA Electronic Health Record Specialist Certification exam (CEHRS). Although there is no state approval, state registration or other state requirements for this program, students who complete this program  will be prepared and are eligible to sit for these national certification exams. Students who complete this program can and do sit for theses NHA certification exams and are qualified, eligible and prepared to do so.

Clinical Externship / Hands on Training / Practicum 

Although not a requirement of this program, once students complete the Physician’s Office Assistant with EHRM program they have the ability to participate in a clinical externship and/or hands on practicum so as to practice the skills necessary to perform the job requirements of a Physician’s Office Assistant with a focus on EHRM. Students will be assisted with completing a resume and/or other requirements necessary to work in a hospital, physicians practice, clinic and/or with other healthcare organizations. All students who complete this program are eligible to participate in an externship and will be placed in a healthcare organization near their location.